Support & Services
Our user support philosophy is simple – to provide you with all the information and guidance you need to achieve your goals with our software. We strive to answer questions and resolve problems efficiently, provide timely information about new software developments and enhancements, build self-help resources, and foster an enduring relationship with customers long after purchase.
Technical Support The Technical Support team provides support via telephone, email and the Web. Find out how to contact the team and access the online Support Portal. Browse a wealth of resources including FAQs, Tutorials, Tech Tools and Links.
Support Portal The Support Portal allows you to track and manage your support incidents and log new issues online. You can view current status, last activity and resolution information for all of your interactions with our Technical Support team.
Customer Care The Customer Care team is your key point of contact to track the status of your order and resolve non-technical issues. Find out how to contact the team, manage your software, request updates and participate in our maintenance program.