Esri Canada is committed to providing customers with professional and courteous service. The Customer Care team is your key point of contact to find out the status of your product order and to resolve non-technical issues.
Contact our team to place an order, transfer licenses, obtain key codes, confirm prices, verify the status of your order or to obtain general information about Esri products. Our Customer Care department is available Monday through Friday, 8 a.m. to 6 p.m. Eastern Time, excluding holidays.
Through our Customer Care department, you can:
- Manage your software
- Participate in the Esri Canada Software Maintenance Program
- Request software updates
- Register your product and request/transfer license files
For all other inquiries, including questions regarding third-party products, please contact Customer Care.