Support on My Esri is available in both English and French and is designed to provide you with quick and easy web-based access to the information related to your support case(s).
In summary, Support on My Esri allows you to:
- Track your support cases including the current status, last activity and resolution details
- Log new issues online
- Create and manage system profiles for fast and easy case creation
- Create basic support reports for your organization
Leveraging Support on My Esri saves time and provides a convenient way to communicate technical issues. It is available 24/7/365.
Esri Canada Can Help You
Esri Canada's certified, professional and personable technical representatives are standing by to resolve your support issues.