Our Permitting, Licensing and Land solution enables agencies to track permits, planning and development applications, engineering construction processes, business licenses, code enforcement cases and land development work from initiation to closure. Built-in workflow engines efficiently track tasks, beginning with the initial application or customer call through the complete process of departmental plan reviews, issuance, fees, inspections, planning commission meetings, abatement, hearings, applications, renewals and more.

The new and improved Web map has reduced service calls to the city by 50-75%. Data is updated much more frequently, and served up to the public through a modern, fast and easy to use tool.

Denis Dufour, Manager of Land Planning and GIS, City of Québec

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Areas of Focus

By-law Enforcement
The Esri platform includes a collection of apps and maps that can be used by code enforcement officers, building officials and zoning administrators to collect, maintain and enforce violation and related inspection information, as well as improve staff workload, communication and safety.

Right of Way Management
Maintain right of way assets, meet transportation and environmental quality needs, coordinate and plan capital projects, and operate parks and government facilities in a safe and effective way.

Land Development
Local government staff can use the platform to visualize proposed developments and assess the impact of each development on the existing community.  A collection of maps and apps used by the general public and developers to identify land use, zoning and other regulations that impact the use of land.

Building Permits
Esri technology supports the permit workflow by enabling users to track planning and development activities such as permits, inspections, fee collections, license renewals and to effectively collaborate during the review and approval process.

ArcGIS is a complete web GIS platform that integrates everything. It’s a system of record, engagement and insight.
ArcGIS apps are powered by the ArcGIS platform and are specialized to meet the needs of various industries.
The Cityworks Suite provides a comprehensive set of applications for asset, work and property management.

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