Customer Care

Product Registration & Authorization

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Developer Subscription Registration

  • Register your Developer Subscription code – Please note you need to register before you can activate the software included in your Developer subscription.
    • The Developer within your organization must be the one to register.
    • Once registered, you will see a new tab in My Esri under My Organizations called "Developer". There you will find authorizations and downloads for Esri software which will enable you to build and manage apps.

ArcGIS 10.x Authorization and Licensing

ArcGIS 8.x/9.x Registration and Licensing

  • 8.x & 9.x Single Use Product Registration - for Single Use software (ArcView, ArcEditor and extensions), Server software (ArcSDE, ArcIMS, ArcGIS Server and extensions), Developer software (ArcGIS Engine) and other software installed on only one machine
  • 8.x & 9.x License File Request  - if you are an existing Concurrent Use ArcGIS customer who has made changes to your license server or license allocation for ArcInfo, ArcEditor, ArcView and their extensions
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Online: Complete our online request form below

Toll free: 1-800-447-9778

Email: customercare@esri.ca

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