Support Services

Support Services

Your purchase of qualifying Esri software gives you access to one year of Standard Support as part of the Esri Canada Software Maintenance Program. If you require enhanced support for more complex GIS deployments, we recommend subscribing to our Priority Support or Premium Support service options.
Service Options
Gain access to our local Esri software experts who can help resolve your cases. They also work with Esri Support to ensure every case is resolved.
Resolve cases quickly so you can focus on business goals. This low-cost support option is designed for small to midsize organizations.
Keep your complex projects on target. This option includes prioritized support, 24/7/365 support access and a dedicated Technical Account Manager.
Support Features at a Glance
Support Features


Learn what’s included with technical support by visiting Esri's Scope of Support page.

Need help finding which Support option is right for you? Contact us via the form below.

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